Tags: technical communication

Design for How People Learn

Written by Julie Hale My training in technical writing has made me want to learn more about the field of instructional design, so I recently read an interesting book called Design for How People Learn by Julie Dirksen (New Riders Press, 2012). The author makes good use of photographs, cartoon-like drawings, mock screenshots, and other […]

You Know You’re a Technical Communicator When…

Originally written by Marcia Riefer Johnston …people talk about their jobs in user experience, information architecture, content strategy, project management, business analysis, content marketing, knowledge-base management, or information mapping, and you say, “Yelp. Been doing that for years.” …somebody shows you the latest tech toy—software, hardware, vaporware, any ware—and you go pant, pant, pant. …you’re […]