Tags: online help

Some Best Practices When Writing Help Documentation

If you are planning to create online help documentation and want to make sure you end up with one that is truly helpful, here are three best practices you can follow to make sure it is: Tailor it to users who have with varying skill sets and goals. Review, test, and update it for accuracy. […]

Technical Writing Tools: Help Authoring

*Due to web issues, we lost information on who authored this piece. ┬áIf this is your work, please let us know and we will give you publishing credit.* The most common reason for a user to look at an online help file is to find an answer to a specific question. The most important aspect […]