Recent Blog Posts

Book Review: Developing User Assistance for Mobile Apps

Joe Welinske, of WritersUA, is something of a guru when it comes to developing Help for mobile devices. In this second edition of Developing User Assistance for Mobile Apps, Joe has completely revised it with 300 new pages and 22 new chapters. It also includes 400 illustrations of Help patterns used in apps such as […]

Why Volunteer for STC-PSC?

The Puget Sound Chapter of STC depends on the service and commitment of our volunteers. As a volunteer, there are many benefits¬†you can take advantage of.¬†Here are just some of them: Gain work experience and in some cases receive a reference for your work. Advance your career and become more marketable in the job market. […]

Some Best Practices When Writing Help Documentation

If you are planning to create online help documentation and want to make sure you end up with one that is truly helpful, here are three best practices you can follow to make sure it is: Tailor it to users who have with varying skill sets and goals. Review, test, and update it for accuracy. […]