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Today’s Book Publishing Options

Written by Layne Maheu It is unlikely that back in the 1440s scholars and clergy were wringing their hands over the future of the book because of the invention of the printing press. Would texts created from a movable-type of press be any less authentic than manuscripts painstakingly scribed by some nearsighted monk hunkered over […]

Documentation and the Case for Better Navigation

Some of these ideas are from Mark Baker’s blog, Every Page is Page One. The first challenge of documentation is to get the user to use the product. It doesn’t matter how usable it is if it is so off-putting in appearance that no one tries to use it. Some of the things we document are […]

Words on a Website: Microcopy

The words used on a website are becoming increasingly important, especially when it comes to the user experience. Words set the tone, voice, and brand personality of a site. It’s not just where the words are placed and how they are displayed, but what they actually say. This is called “microcopy.” Microcopy is the smallest […]