articles

The Content Strategy Term of the Week

For 52 weeks, The Language of Content Strategy website introduced 52 terms and 52 definitions from 52 experts in the field of content strategy. The book that followed, The Language of Content Strategy, by Scott Abel and Rahel Anne Bailie, contains all 52 of these terms and definitions, along with essays about the importance of […]

Listening to Social Media to Improve Technical Content

Source: TC World Technical writers can no longer ignore social media. Valuable (and not so valuable) information about your company, its products and possibly even its instruction manuals is being exchanged here on a daily basis. So how can you extract the clues from the chatter? In Likeable Social Media, Dave Kerpen underscored the most important […]

Technical Writing: What’s in a Name?

By Michael Benavidez One interesting challenge I’ve noticed in searching for employment as a Technical Writer is how many different names companies might use for the same position. While I’ve seen plenty of employers list their need for a Technical Writer, I’ve also run into more than a few postings for Content Managers, Associate Editors, […]