Gordon Howard

Listening to Social Media to Improve Technical Content

Source: TC World Technical writers can no longer ignore social media. Valuable (and not so valuable) information about your company, its products and possibly even its instruction manuals is being exchanged here on a daily basis. So how can you extract the clues from the chatter? In Likeable Social Media, Dave Kerpen underscored the most important […]

Technical Writing: What’s in a Name?

By Michael Benavidez One interesting challenge I’ve noticed in searching for employment as a Technical Writer is how many different names companies might use for the same position. While I’ve seen plenty of employers list their need for a Technical Writer, I’ve also run into more than a few postings for Content Managers, Associate Editors, […]

Which Skill Sets Are Important for a Technical Writer?

This article first appeared in Writing Assistance, Inc. Like any profession, becoming a technical writer requires a mastery of a certain set of skills. When large manuals were the standard in the profession, this skill set involved primarily writing and illustration skills. But today the worlds of communications and technology have evolved dramatically. How has that evolution […]